Contact Rithum Support

We’re here and ready to help with support across multiple channels.

Rithum for Retailers

For users of Rithum for Retailers (formerly CommerceHub/Dsco), please contact our team here:

US/Canada: 1-844-HUB-HELP
UK/Europe: 0800 048 8122
customersupport@rithum.com
support-dsco@rithum.com (former Dsco users)

Rithum for Brands

For users of Rithum for Brands (formerly ChannelAdvisor), please use the link below to access our support portal.

Raise a support request (requires login)

Suppliers interested in connecting to new retailers

You must have already been invited into a retailer’s dropship program and require EDI launch or technical configuration support, or you must currently be live with a retailer on the network and looking to upgrade your connection.

US/Canada: 518-810-0700 ext. 1
UK/Europe: 0800 048 8122 ext. 1
salessupport@rithum.com

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